Disclaimers

Bloume maintains disclaimers to ensure all users are aware of the limitations and intentions of Bloume app functionality and associated content however it may be accessed. It is each individual’s responsibility to ensure that they have read, and are happy with, the information provided and that they only engage with Bloume on the basis of this information and all other provided information.

Bloume is Not for Emergencies
We do not monitor your health logs, or your chat history with Aiya. If you are unwell, in danger or facing a mental health crisis please contact the appropriate healthcare provider in your area or go to your nearest emergency support services.

Bloume is Used at Your Own Risk
The content and guidance provided via Bloume is for informational purposes only, it is for individual users to determine the appropriateness with consideration of their own circumstances. Individuals should always seek guidance of a qualified professional before changing anything in relation to their personalised health or medical routines. The use or reliance upon any fitness routines, mindfulness or lifestyle guidance is entirely at your own risk.

Bloume has Age Restrictions
Bloume and its services are intended for the use of persons aged 16 and above. Usage by any individual under 16 is prohibited.

Bloume is Not a Contraceptive or Fertility Tool, Nor is it a Medical Device
Bloume is not a medical or fertility device, it should not be used or relied upon for contraception or conception, nor does it diagnose, treat or prevent any condition. Bloume is intended solely for use as a wellbeing tracking app and educational service which has been developed with the support of appropriate healthcare professionals in the UK, it has not undergone clinical validation or certification.

Bloume Trackers & Reminders
Medication and wellbeing alerts are helpful reminders but you are responsible for your own prescriptions. Bloume is designed to tailor predictions based on your information to provide personalised support but it is not a health or fertility tracker and must never be used to support or prevent conception or to manage your health condition.

Bloume’s Aiya is Not a Medical Consultant, Nor is it Infallible
Aiya is an automated assistant, which relies on automated processing and machine learning, it is not a human therapist or physician. It can help you brainstorm habits, surface content relevant to your interests but it cannot support medical diagnosis or treatment and you must never rely on Aiya for medical decisions or support. Please note that as an AI chatbot, Aiya may contain inaccuracies or omissions in the chat outputs.

Bloume Services May Link to Third Party Services
Wellnourish Group Limited is not responsible for data policies or practices of external linked sites or integrated platforms. Where you choose to access or to provide information to the services of another app, platform or otherwise, the data privacy, security and processing policies of that provider apply.

Bloume Does Not Establish a Relationship Between Medical Professionals and End Users
No doctor patient relationship is inferred through subscription, use of, or access to the content on our website, app or other platforms on which you may access information. All articles, recipes and wellness guides are for education and informational purposes only and must never substitute individual clinical advice, diagnosis or treatment. While healthcare professionals, nutritionists and other wellbeing or content creators may hold professional credentials (e.g. registered dietician, nurse, medical doctor or otherwise), the content provided is generalised educational perspectives and not personalised healthcare plans tailored to users medical, lifestyle, or other material factors. For personalised care, advice or diagnosis, always seek out an appropriate healthcare professional for your needs.

Bloume is (currently) UK Centric
Bloume content relating to health, wellbeing and nutrition has been reviewed and validated by relevant medical professionals in the UK, based on UK guidelines and practices applicable at the time of publication. Recommendations in other localities may differ from those found on our site and you should always seek the guidance or advice of relevant healthcare professionals in your area.

Bloume Tracking and Third Parties
Women’s reproductive health data is valuable, it can be used to inform reproductive policy, insurance information and to target women based on their current, predicted or intended reproductive status increasing individual vulnerability and gender inequality. We are committed to protecting women from such harms and have implemented processes to protect and prevent the sharing of health data in our tracking (cookie) processes including, never tracking identifiable health logs or wearable data, using de-identified life stage references so no third party can see your reproductive states and ensuring you have control of what data you share. If you consent to tracking for marketing and advertising purposes, this data will be shared with the third parties referenced in our cookie policy, subject to the controls in place to protect you, they may use this data for other purposes, including targeted advertising or profiling.

Bloume Data Cannot Be Restored if Lost

Bloume does not store your health logs or app data centrally, we have provided all users the ability to download and store a machine readable copy, or backup, of their own data. This data can be used to restore your information if you get a new device or remove and re-download the app at any point. If you remove the app or your data without an up to date backup, we will be unable to restore your information. This is not a fault of the system, this is by design to ensure you and only you control your health data.